Privacy Policy

Recruiter account data. Name, work email address, company name, and billing details processed by Dodo Payments. We do not store raw payment credentials.

Campaign and job description data. Job descriptions, scoring rubrics, hiring briefs, and campaign configuration you submit through the platform.

Candidate application data. Resumes, cover letters, names, email addresses, phone numbers, and any additional information candidates submit through AgentLink-hosted apply pages.

Voice screening data. Audio recordings and full text transcripts of AI voice screening calls placed to shortlisted candidates via our voice provider (Retell). Recordings are associated with the candidate and campaign.

Evaluation and scoring data. AI-generated resume scores, transcript QA verdicts, and evidence notes produced during the screening workflow.

Scheduling and booking data. Interview slot selections, calendar booking confirmations, and scheduling metadata produced via our native scheduling integration (Google Calendar).

Platform usage data. Log data, session tokens, IP addresses, browser information, and feature interaction events used for platform operation, security, and quality improvement.

We use collected data exclusively to:

• Execute the campaign workflow (resume scoring, voice screening, transcript QA, booking emails, scheduling).
• Display pipeline state, candidate scores, and booking history in the recruiter dashboard.
• Process billing through Dodo Payments, including per-booked-interview charges and invoicing.
• Send transactional emails to recruiters and candidates via Resend (booking confirmations, campaign updates, rejection notices where applicable).
• Maintain platform security, authenticate sessions, and prevent abuse.
• Improve service quality and train internal models on aggregate, de-identified data — never on individually identifiable candidate data without explicit consent.

We do not sell personal data. We do not use candidate data for advertising. Candidate data is used solely to execute the recruiting campaign for which it was submitted.

Voice screening calls are recorded and transcribed. By initiating a campaign, you (the recruiter) confirm that your candidates will be notified of recording before or at the start of the call. AgentLink presents a disclosure to candidates at the start of each call via the Voice agent.

Recordings and transcripts are stored securely and accessible only to authorized campaign participants — the recruiter who owns the campaign and internal systems required to complete the workflow. Transcripts are used to generate QA verdicts and are retained as part of the campaign audit trail.

Campaign data, candidate profiles, scores, transcripts, and booking records are retained for the duration of the campaign plus 12 months. Recruiters may request earlier deletion of specific candidate records. Billing records are retained as required by applicable financial regulations.

De-identified, aggregated platform metrics are retained indefinitely for service improvement purposes.

Candidates who applied through an AgentLink-hosted apply page have the right to access, correct, or delete their personal data (including application details, voice recordings, and transcripts) at any time.

To submit a data deletion request, email [email protected] with the subject line "Data Deletion Request" and the email address you used to apply. We will process your request within 30 days. Deletion requests are honored subject to any legal hold obligations and any active campaign in which the candidate has an in-progress application.

AgentLink stores data in PostgreSQL with encryption at rest. Access is restricted by role. Campaign data is scoped so that recruiters can only access campaigns they own. Sensitive credentials and secrets are never stored in plaintext. We use HTTPS for all data in transit.

We may update this policy as the product evolves. Material changes will be communicated via email to account holders. The "last updated" date at the top of this page reflects the most recent revision.

For privacy questions, data access requests, or concerns, contact us at [email protected].